Standard Delivery : 3 - 10 working days
Optional - Next Day or 1-2 Working Day Delivery Mainland UK (Yellow Zone)
Delivery is usually made the next working day if you order before 4.30pm Monday - Friday.
Orders placed on Fridays before 4.30pm will usually be delivered Monday/Tuesday.
Orders placed on Saturdays or Sundays will usually be delivered Tuesday/Wednesday.
Next day or 1-2 day delivery excludes weekends - please select premium service if you require a Saturday delivery.
Orders for large, heavy and fragile items may require extra time for delivery.
Premium Delivery Services Mainland UK (Yellow Zone)
You should order before 4.30pm to ensure your premium delivery arrives on time.
We cannot offer premium delivery options for remote areas, offshore and Northern Ireland.
Offshore & Remote (Red & Blue Zones)
A supplementary delivery cost for heavy equipment may apply.
We cannot offer premium delivery services for remote, offshore and Northern Ireland.
Extended Delivery Items
Some items have extended delivery times. This applies to most heavy or bulky items and some items of crockery. Please note we cannot guarantee delivery within the lead times quoted on the website, contact our call centre on 01743 289 418 if you need to confirm lead times.
Our specialist delivery team will contact you to confirm a delivery date.
Please ensure you provide your mobile number for their delivery. You will receive an SMS advising their order is out for delivery, and also an SMS advising when they are the next delivery to be made.
Delivery of machines, refrigeration and all flat-pack items will be made to the ground floor entrance to the building. It does not include negotiating lifts or stairs.
Customers are responsible for ensuring that products ordered will fit through doorways and into their premises as well as ensuring that the Carrier has sufficient access to complete the delivery. We cannot accept responsibility if it will not fit or if the carrier is unable to deliver. Any carriage charges caused by an aborted delivery are the customers responsibility and may incur an additional cost.
Delivery does not include unpacking or positioning or assembling items
Embroidered & Engraved Items
Orders including embroidery or engraving will not be part-dispatched - please allow 4-10 working days for delivery.